Privacy and Cookie Statement Amefa BV

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

• clearly specify our purposes before we process personal data, via this privacy statement;
• limit our collection of personal data to only the personal data necessary for legitimate purposes;
• first ask your explicit permission to process your personal data in cases where your permission is required;
• take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf;
• respect your right to inspect, correct or delete your personal data upon your request.

Amefa BV is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully. If you have any questions or would like to know exactly what information we keep about you, please contact Amefa BV.

Statistics and profiling

We keep statistics about the use of our website. We use these statistics to improve our site, for example to only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.
For this we use your name and address details, IP address, gender, date of birth, e-mail address and nickname. We do this on the basis of your permission. We store this information for one year.

Providing to third parties
We work with certain companies that may receive your personal data mentioned above from us.

Processing your order

When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your e-mail address, telephone number, billing address, payment details and name and address details. We need this because of the contract we conclude with you. We keep this information for two years after your order has been completed. We keep certain customer data for a longer period in connection with the statutory tax retention obligation.

Providing to third parties
We work with certain companies that may receive your personal data mentioned above from us.

Contact form and Newsletter

You can ask us questions or make requests using the contact form. We use your email address for this. We need this because of the contract we conclude with you. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe.

Your email address will only be added to the subscriber list with your permission. This data will be retained until you cancel the subscription.

Providing to third parties
We work with certain companies that may receive your personal data mentioned above from us.

Placing reviews on the website

You can leave us a review. We use the necessary personal data to publish the review on the website. For this we use your nickname and e-mail address. We do this on the basis of your permission. We keep this information for 2 years.

Advertisement

We would like to send you advertisements about offers and new products or services. We do this:

• by email
• via social media

You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.

Ads

Our website can show advertisements. We do not publish these ourselves, but advertising agencies with which we collaborate do. These agencies keep track of whether you like them and use that information to only provide fun or interesting advertisements and offers in the future.

Provision to other companies or institutions

With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime).

Statistics

We keep statistics about the use of our website.

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.

When you visit our website for the first time, we will show a message with an explanation about cookies. We will ask for your agreement to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our online store will no longer work properly.

Google Analytics

We use Google Analytics to track how visitors use our online store. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. We ensure that your data is well secured with us. We continually adjust security and pay close attention to what could go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data

If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

• receive an explanation about what personal data we have and what we do with it
• access to the precise personal data we have
• having errors corrected
• having outdated personal data deleted
• having personal data transferred to another party
• withdrawal of consent
• object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data of the wrong person.

To file a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority ( Autoriteit Persoonsgegevens ).

Contact details

Amefa BV
Boogschutterstraat 52
7324 BA Apeldoorn
customerservice@amefa.nl
055-3681298